THE Job To Be Done

THE Job To Be Done

To focus conversations, collaborations, recommendations and implementations that result in predictable and reproducible outcomes that contribute to delivering superior financial returns over the long run in order to ensure an inspired mission.

This imperative is simple, straightforward and understandable.  However, for decades, we have been asked to consult with management teams from small companies to very large companies that have been working hard to improve aspects of their business that actually produce no significant results that improve their ability to compete and produce superior returns from the time, effort and money they had invested.

So what’s going on?

We have seen an interesting phenomenon that has grown at an ever-increasing rate over the last decade, as reflected in the October 2017 cover story of Harvard Business Review, "The Overcommitted Organization." Overcommitment has led to team burnout.  Burnout leads to poorly executed projects and poor performance. A potentially valuable business practice, "Continuous Improvement," has often been applied so poorly, by so many, that it has wreaked havoc over a wide swath of businesses. Coupled with poor commitment choices, overcommitment has led to busyness without productiveness, productiveness without yielding results, and/or results that do not deliver superior returns over the long term.

The top Reed•Joseph specialty is addressing this huge problem and helping leaders focus on getting the big things right in order to get THE Job to Be Done....DONE.

The Difference We Make

There is a common saying most of us have heard, “All of us in the room are smarter than any one of us in the room.” So the saying goes that our job is to collaborate and that, through collaboration, we will come up with the best answers. This makes sense and most people would agree. However, most consultants stop there and therein lies the problem. At Reed•Joseph, we go further and pose this question: “What if we could help make everyone in the room smarter?” Smarter people make for smarter collaboration and smarter collaboration makes for smarter decisions.

So we have come to the biggest difference we make – the Reed•Joseph Two Priority Approach.

The Difference We Make

Our biggest difference is we place equal priority on (1) getting THE Job to Be Done…DONE and (2) working with the client’s team to build mental models that help them be smarter and better so they can:

  • Distinguish relevant information from irrelevant information

  • Understand significant observations and their related implications

  • Attach initial insights into strategy related insights to build a systems scenario

  • Make finer distinctions in analysis that push past the effect and identify the cause

  • Know more from seeing less and being better at projecting what will happen next

Simply put, using Reed•Joseph’s Systems Scenarios Approach, we help develop your leadership team’s ability to focus more sharply, question more deeply, and gain higher levels of insights that in turn help your business make the best choices to the complex, high stakes challenges that keep most companies from getting THE Job to Be Done…DONE.

The Clients Who Choose Us

The Clients Who Choose Us

Over thirty years of advising businesses, we have worked with many types of clients, from companies struggling to stay in business to companies trying to figure out how to handle enormous growth; and from companies with no net profits to companies with net profits that exceed most industries’ gross profits; and from companies where it seems that almost everything is broken and leadership does not know where to start, to companies where most things are functioning quite well, but management is looking for confirmation that they can keep running hard in the same direction and seeking reassurance that they do not have the right strategy one year too long.

Surprisingly, small to medium-sized businesses do not take advantage of outside consultants as often as large corporations do, despite compelling evidence that privately held businesses can benefit the most.

Over the years, a pattern has emerged from the clients that choose Reed•Joseph.  Most often it is the shared business principles and core values between our clients and Reed•Joseph that make us a good fit for successful collaborations, such as . . . 

  • A focus on results and a bias toward action

  • An insurgent mind-set that is committed to growth and energized by competition

  • A culture of people who want to make an impact and are inspired by the greater good

  • An ambitious and driven spirit

  • A willingness to take bold steps to define the future and knowing that BOLD is the only way to get there

  • Honesty and transparency regarding weaknesses and a willingness to hear candid “tell it like it is” feedback

  • Ability to thrive on a challenge to be extraordinary and championing that mind-set in others

  • Care for the journey (people, core values, doing what is right) as much as the destination

  • Never saying, “that’s not the plan”. They are the ones that say "plans change".

  • Knowledge that competition only gets tougher, and the difference in future success or failure will be narrow

  • Mission-minded but with a "MISSION ACCOMPLISHED" goal

Our clients choose us because they know that Reed•Joseph will get THE Job to Be Done…DONE.

What's Your Challenge?

Growth Strategies

Growth Strategies

To truly move the top line requires bold change.  Reed•Joseph can show you how to build a powerful engine for more aggressively competing your business.

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Leadership & Culture

Leadership & Culture

Great leaders, winning teams, and strong cultures do not just happen.  Reed•Joseph can help you assess, nurture, and improve performance, engagement, and retention.

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Performance Improvement

Performance Improvement

Focus and execution are the keys to measurable improvement.  Reed•Joseph can ensure your focus is in the right place and your implementation stays on track.

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Contact Us Today

We look forward to learning about your organization and how we can help you get THE Job to Be Done...DONE.

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